We live in uncertain times, and it is important to make sure that your email communication is both warm and appropriate. Here are 6 ways you can ensure that you come across and sincere and genuine.
1. Send Good Wishes
In one way or another, everyone’s life will have been affected by the current pandemic. Therefore, it is important to send through good wishes. You don’t have to say anything too elaborate, a simple “I hope you are doing well” can go a long way. A simple phrase expressing warmth can help you to create stronger personal connections through email.
2. Cut Out Stock Expressions
It is easy to sound insecure or impersonal over email. You should try to avoid generic expressions. Avoid overly business phrases, and instead try to come across as an individual. People don’t want to hear corporate speak, they would much rather hear something genuine. This will help you to build better relationships through email.
3. Show Gratitude
The best way to maintain a relationship is by showing gratitude. People like to hear that they are appreciated. A warm message can go a long way. It is important to get across that you genuinely care.
4. Be Positive Without Ignoring the Reality
Things aren’t that great right now for most of us, but that doesn’t mean you can’t be positive. It is important to finesse the negative in emails, and instead focus on positive aspects. Remain upbeat in your communication to ensure that you make the best impression. It is important to be assertive and clearing with your messaging. But, you should also be aware of the reality of the situation. Overall, good email communication relies upon taking in the other person’s messages carefully and responding in an appropriate manner. Now more than ever, it is vital to ensure that your business email etiquette is as good as it can be.